For a small, family-owned business like ours, reaching 200 Google reviews is more than a milestone — it’s a reflection of the values we bring to every job. Each review represents a homeowner we’ve helped, a business we’ve supported, or an emergency we’ve solved. More importantly, it reflects the trust our community continues to place in Plumbhartt Plumbing & Heating.
At the heart of this milestone is what we call The Plumbhartt Promise — our commitment to showing up on time, communicating clearly, providing honest recommendations, and standing behind the quality of our work. This promise guides every service call, whether it’s a small repair or a major project, and it’s the reason so many customers feel confident recommending us to others.
In this post, we want to share how the Plumbhartt Promise has helped us reach 200 Google reviews, what this milestone means to our team, and how your continued support allows us to keep growing and improving.
1. Putting People First, Always
From day one, our mission has been simple: treat people the way we’d want to be treated.
That means:
- Showing up when we say we will
- Providing honest, transparent pricing
- Doing the job right (the first time)
- Respecting homes and properties like they’re our own
It’s this customer-first mindset that has inspired so many to leave kind words about their experiences with us.
2. Skilled Technicians Who Truly Care
A big part of our review success is our team.
We hire people who care about quality, communication, and craftsmanship — and who genuinely enjoy helping others.
Our technicians take the time to:
- Explain what’s happening
- Offer solutions that make sense
- Ensure customers feel informed, not overwhelmed
- Double-check their work before leaving
This level of care doesn’t go unnoticed — and many reviews specifically mention it.
3. Consistency Builds Trust
You don’t earn 200 reviews overnight.
It happens one service call at a time.
Whether it’s a simple drain unclog, a full renovation project, or a late-night emergency, our goal remains the same: deliver a great experience, every single time.
Consistency creates trust — and trust creates long-term relationships with homeowners and businesses.
4. Listening, Learning & Improving
Reviews don’t just tell us what we did well — they also help us find opportunities to improve.
We regularly review feedback as a team to strengthen:
- Our service process
- Communication practices
- Scheduling efficiency
- Jobsite cleanliness and professionalism
This helps us evolve while staying aligned with the expectations of our customers.
5. Our Community Helped Us Get Here
We wouldn’t be celebrating this milestone without our amazing customers in Delta, Vancouver, Burnaby, Richmond, and beyond. Word of mouth, community support, and shared recommendations have been essential to our growth.
To everyone who has taken the time to leave a review — thank you. It makes a real difference for our family business.
Want to Support Us? Leave a Review! ⭐
If you’ve worked with Plumbhartt and haven’t left a review yet, we’d be incredibly grateful if you did. It helps others find a trustworthy plumbing and heating team — and helps us continue to grow.
👉 Leave a review on our Delta Google page:
https://g.page/r/CUMU_8TslhzMEBM/review
Your feedback truly makes an impact.
Looking Ahead: 300 Reviews and Beyond
As we look toward the next milestone, our focus stays the same:
quality work, strong communication, and customer service you can rely on.
Whether it’s a routine service call, a heating upgrade, or a full plumbing renovation, we’re honoured to be your go-to team.
Thanks for being part of our journey — here’s to the next 200!